Welcome to 2018! The year of GDPR is here, and the clock is ticking…

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Happy new year!  The turkey has been eaten, gifts exchanged, and you’ve watched the fireworks illuminate the sky to the annual rendition of Auld Lang Syne.  As the bells ring, in comes 2018, and as we head back to the office there’s an important milestone approaching fast – the General Data Protection Regulation (GDPR).

 

What is GDPR and when does it come into effect?

2018 is a hugely significant year for data protection, and the new GDPR will have a massive effect on all companies operating across Europe.  The biggest change to data protection law in the last 20 years (since the 1998 Data Protection Act) becomes legislation on the 25th May this year, and its impact is set to be significant.

From May, GDPR will apply to each and every company operating in the EU, and the basic premise is that businesses will now more than ever be held accountable and be required to be transparent about their data use practices.  The power dynamic has shifted to the consumer with GDPR, where, amongst other privileges, they hold the “right to be forgotten” and the ability to formally request all personal data held against their name.

Further, companies will be required to only collect data for a specific, stated purposes and timeframes whilst using that data only for that purpose.  Almost all data is eligible under the regulations, with the only real stipulation being the data must allow for personal identification of an individual.  And it’s not just customer data – we’re talking CCTV footage, staff HR records, email correspondence and a whole minefield of other data types.

 

So why should I care about GDPR?

The reason why companies are rapidly sitting up and taking notice on GDPR is the far stricter sanctions for non-compliance.  Serious data breaches or failure to demonstrate any level of data protection processes are eligible for fines of up to €20M or 4% of annual global turnover (whichever is higher), imposed by the Information Commissioners’ Office.

 

I’ve not acted yet!  What can I do?

Luckily there’s still time to act on GDPR.  Dynamic Edge offer a complete technical data audit to ensure your IT is technically robust against the new regulations.  As we approach the big day, our team of experts are assisting more and more clients to get GDPR fit in 2018 from our offices in Aberdeen, Dundee, Inverness and London.  The good news is we still have availability to assist!  Interested?  Give us a call or email to chat through your GDPR needs and make sure you’re not hitting the headlines for the wrong reasons come May!

Job Alert – Systems Engineer, South London

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We are looking to recruit an experienced full time Systems Engineer to join our team located in our South London office.

To apply, please send us an email telling us a bit more about you with a copy of your CV to recruitment@dynamicedge.co.uk

 

Primary Functions:

  • To service 2nd line incidents and requests as well as project work
  • Working as part of a skilled team of engineers providing support to multiple clients of varying setups and requirements
  • To maintain the high level of customer service to our clients whilst providing the appropriate technical resolution
  • Perform regular client site visits

 

Key Responsibilities:

  • To respond and service 2nd line helpdesk support calls
  • To be able to identify and solve 2nd line desktop problems
  • To escalate tickets according to process
  • To visit client site to service 2nd line helpdesk support calls when requested to do so
  • To plan and implement infrastructure projects whilst liaising with Technical Business Manager and Service Delivery Manager
  • To respond and service infrastructure incidents/requests
  • To carry out other duties as required by the role

 

Dimensions and Skills:

  • Attention to detail (E)
  • Completer / Finisher (D)
  • Confident telephone manner (E)
  • Good team player (E)
  • Good communication skills (E)
  • Problem Solving (D)
  • Engage with mentoring / coaching process (E)

(E) Essential

(D) Desirable

Your IT Resolutions for 2018

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As we head into 2018, Dynamic Edge would like to wish all our customers and partners a prosperous new year, and to celebrate, we’ve pulled together some new year’s resolutions to optimise your IT in 2018.

Resolution one – be GDPR ready!

2018 is a massive year for data protection regulations, with the introduction of the General Data Protection Regulation (GDPR) on the 25th May. This EU-wide legislation is the biggest single change to the way companies must handle personal data since the 1998 Data Protection Act.

From May, companies must comply with the new standards, becoming wholly accountable and transparent with how they handle the personal data of their staff, customers and other stakeholders. Fines for non-compliance / data breaches are huge, and Dynamic Edge have a team of GDPR experts who can help to audit your IT systems against the regulations before the ‘big switch’.

Find out more on our GDPR service here, or get in touch.

 

Resolution two – get your business onto the cloud

The term “cloud” is no doubt one you are already familiar with, and you may even already be using cloud services both personally and professionally. But what about your business? Are you fully up to speed with the technical possibilities that cloud services can offer, and how they might benefit you as a business and your staff? From Office 365 to Skype for Business, Dynamic Edge have completed hundreds of migrations and have a long list of customer success stories to tell. This new year why not add your company to the list?

Read more about our cloud services, or grab a coffee with us to discuss your bespoke requirements

 

Resolution three – finally develop that killer website

Are you one of these people who say every new year, “This year I’m getting that gym membership”, but never do? Do you also look at your company website every year and think “we could do better”? Well let’s not make 2018 the year of procrastination, but the year of possibility. At Dynamic Edge we offer a tailored website development service delivered by an expert team with decades of experience. In 2017 we developed a vast variety of client websites across multiple sectors, including the likes of northeast250.com and whiskyfix.com

Read more about our website development service, or contact us

 

Resolution four – stay ahead of the game…

At Dynamic Edge we make it our business to be at the cutting edge of IT development. As your trusted IT partner, we ensure our clients are kept informed and advised of these changes. We work with clients on everything from fully-managed IT services, to bespoke integrations or applications. Whatever capacity you choose, our team will make sure you are kept on the cutting edge of technology and one step ahead of your competition.

Request a meeting to discuss your IT requirements in 2018.

 

Happy new year!