When it comes to IT support, many companies struggle to justify a dedicated “in-house” resource and instead rely on calling on ad-hoc assistance whenever a technical problem arises.
It is surprising how many of these organisations are either unaware or misinformed of the benefits that can be achieved by using a fully-managed IT service.
Below we have listed a few of the most useful benefits of a managed IT service, and why using this tailored package from Dynamic Edge can help to save your company time and money.
A service dedicated to your business
At Dynamic Edge we like to take the time to get to know our clients. This means regular meetings, strategic discussions and ultimately a meaningful and tailored service offering that is designed to increase your business efficiency and save your company time and money. From cloud solutions to software development, our managed IT service is built around your business with one aim – to help you meet your business objectives.
For the majority of companies, the crucial IT systems that support the business are expected to work, and for the most part, these systems are not looked at in any great detail until something goes wrong. At Dynamic Edge, our proactive monitoring service takes the admin out of assessing your tech infrastructure. Our monitoring is 24/7, “always on” and alerts our expert engineers as soon as any signs of an issue arises, meaning we can often fix the problem before it affects you and your employees.
An extension of your team and account management
Our staff can complement an existing IT team, or form an ‘outsourced’ IT department for your company. We are able to work alongside existing team members and even cover any absences that occur. Our experts have combined decades of experience and can help to bridge the skills gap when working with your technical processes and systems. Choose Dynamic Edge and we’ll take the time to get to know your business and tailor a package that’s right for you based on your existing technical architecture and levels of expertise and experience. Our account management service is dedicated to your business which ensures continuity and the opportunity to work together to identify issues and prioritise developments.
Development and innovation
At Dynamic Edge we do not sit still, and your company can and will benefit from this! The latest IT technologies are our passion, and we make it our business to ensure our managed service clients are the first to hear about new innovations in the constantly evolving digital world. From cloud solutions to virtualisation, cyber awareness training to GDPR in-a-box – if it can save you money and/or make you more efficient, we’ll be in touch ensuring you’re the first to know.
Interested in a managed IT service for your business? Dynamic Edge offer free, no obligation consultations and flexible payment options with no contract. Get in touch with us to arrange a coffee and find out more.