Managed Services
IT Support for Education
Our student-first service offerings
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Hardware for education
We provide a wide range of hardware products for education, including computers, laptops, tablets, projectors, and printers.
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EdTech Leadership course
We offer a variety of training courses for education professionals, covering topics such as IT administration, instructional design, and security.
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IT Safeguarding for Education
We help educational institutions protect their students and staff from cyber threats.
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IT Audits for Education
Independent assessments of an educational institution's IT systems and processes.
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Office 365 for Education
A suite of cloud-based productivity tools for educational institutions.
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Google Classroom support
A learning management system that helps teachers create and manage online courses.
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ZenTrak for Education
Software that helps educational institutions track student progress and performance.
IT Support services tailored to your educational institution
The education sector needs reliable IT support more than ever - yet traditional IT support for schools and colleges doesn't always provide the level of guidance, information, and technical expertise needed.
Why do schools need specialist IT support?
The ICT requirements of schools and education organisations are different from those of other business sectors. The benefits of effective technology solutions in schools are huge, especially as ICT is deeply embedded in the curriculum. And with both staff and students having greater needs and expectations of the IT provided, it's important to have the right technical solutions in place to improve their experience.
However, it can often be difficult to get new projects approved when the time and budget available are tight. Many schools are therefore relying on complex legacy systems and processes which, more often than not, aren't necessarily efficient, safe, or cost-effective.
Solving school’s technology challenges
This is where an experienced managed IT services partner comes in. There are many options for outsourced IT support for schools - from fully external IT support to joint IT services where we work with your internal IT department, as an extension to your team. Whether you're looking into IT support providers for the first time, or want to assess the value of your existing contract, we appreciate that for many it's a big decision! We're here to help guide you through your search.
Propel your staff and students to reach for the stars
Get there with help from one of our experts.
Case study – Video showcase
Our work with the Vine Schools Trust
Wanting a connected IT and software remote learning solution to replace its hybrid system. The Trust had twenty-three schools using a range of Apps – all of which relied on the individual teacher’s knowledge.
The aim was to provide remote learning fit to deliver the National Curriculum, support administrative staff working from home and keep in touch with parents, key stakeholders, and governors i.e. Meet, Teach, Learn.
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Our trusted ICT Support for Schools
Simply put, we make sure everything IT-related is running smoothly for our clients. Our cost effective and strategy focused approach is backed by over 17 years of experience in the education sector. We are highly experienced in delivering Managed IT Support services throughout the UK for state and independent primary and secondary schools, colleges, and large multi-academy trusts (MATs).
Flexible IT support for schools - tailored to suit your needs
We understand how every school is different - there's no one solution that fits all. This has meant we’ve developed flexible, scalable and reliable school IT support services packages which we will tailor to your requirements, building a support plan that works for you, your staff and your teachers.
Dependent on your school's needs, we are able to provide either a fully outsourced service or joint IT support if you have internal IT managers and technicians. Either way, we work closely with your Senior Leadership Team and IT department to introduce new products and services to support productive, safe and cost effective ways of working and learning.
ICT infrastructure support
We provide support for your entire ICT infrastructure from software issues, hardware faults and breakages. Your first point of call, our IT Support Desk will quickly assess your problem and check whether it can be fixed remotely. If not, one of our Field Service Engineers will come out to your school and make sure you're up back running fast and at full capacity.
We offer more than the 'standard' education IT support services on offer from other IT companies. We like to meet our customers so we can truly understand their goals and provide customised advice. We'll work with you and our partners to provide an effective technology road map.
We’re certified by the leaders in productivity technology
With multiple of the highest qualifications in Microsoft’s suite of Office 365 technology, we’re here to provide industry-leading IT support for your team.
Words from our happy education clients
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The one thing we didn’t need to worry about was our IT and that is because of Zenzero, its attitude, experience, knowledge and its staff.We predicted remote learning was going to be introduced. We had so much to do to support pupils, staff and parents across our 23 schools.”
Emma Wigmore, Chief Executive Officer
The Vine Schools Trust, Chelmsford.
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There is a focus on preventative maintenance for our school networks.Since David from Zenzero arrived with us he shown his professionalism, proactive thinking and has become a valued member of the team. The initial meeting with Zenzero regarding needs of the schools proved valuable and skill sets have been matched to our requirements.”
Matt Calhoun, Trust IT Manager
Discovery Educational Trust
Digital education platforms
Currently an important area in the school space right now is improving digital education platforms. To assist them in giving the best possible education, whether that's in the classroom or distance learning, teachers need access to the right technology.
We provide this support for schools using Microsoft Office 365 Education. Basic applications including email and Microsoft Teams are free, and there are reduced licensing costs for schools for more advanced features and desktop apps including Outlook, Word and Excel.
The Office packages help remote teaching and studying via one user-friendly, efficient and secure platform which can be accessed anytime and on any type of device. The platform enables classroom group work, instant messaging, email, setting homework, secure cloud storage and document sharing.
The added benefit of using Office 365 Education in the classroom is that your students are learning how to use the Microsoft suite of applications which will help prepare them for future employment.
Zenzero help with Office 365 by providing fully managed new deployments, migration from other school platforms, and assisting with ongoing advice, IT training and support.
Want to learn more about digitising your education process?
We’re thrilled about harnessing the power of Office 365 for education.
Benefits of our support services
IT expertise from education specialists.
Access to great prices through our partners.
Save time spent on IT issues with our dedicated team.
Develop a strong IT roadmap, building a brighter future.
uninterrupted support while internal staff are on leave.
All our education support team are fully DBS checked.
Both dedicated on-site staff as well as remote options.
Contact us to discuss education IT Support services
Our proven capability of delivering security focused managed support services alongside robust and cost-effective IT transformation projects makes us an ideal long-term IT partner and ideally placed to provide the services you need.